Return Policy

No Refunds/Exchanges

We do no accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please contact us at: (604) 250-9039 with details of the product and the defect. Upon contacting us we will provide an address for you to send the item you consider defective.

Upon receipt of the returned product, we will fully examine it and notify you via e-mail–within a reasonable period of time–whether you are entitled to a refund or a replacement as a result of the defect. If you are entitled to a replacement or refund we will replace the product or refund the purchase price using the original method of payment.